Frequently Asked Questions
Do I sign a contract with Musikey?
No. Our services do not require any contract between students and teachers. All our lessons are on a month-to-month basis.
Is there a registration fee?
No, we do not charge any additional fees for registration.
What is the cancellation Policy?
You can cancel your lesson online within 24 hours and your lesson get banked automatically and you can schedule a makeup within 90 days of cancellation date. Same day cancellation or now show will not be eligible for makeup.
How does payments work?
The tuition is a flat rate covering 4-5 lessons per month. Tuition is automatically charged to your credit card on the account on or around the 1st of each month.
How do I terminate my lessons?
A 30-day advance notice is required to terminate lessons. Please email your cancellation notice to email@example.com